Veterinary Clinic Of Prophetstown - Service Ratings
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Veterinary Clinic Of Prophetstown
Prophetstown, IL 61277
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4.5 Star Average Based on the Following 43 Poll Questions:Does this veterinarian send reminder cards for your pets annual check-up?
Asked 2 times
Answered "Yes, I never forget my pet's annual check-up thanks to them" (80% satisfaction) 2 times
Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "Absolutely, the customer is always right here" (100% satisfaction) 1 time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Did this provider ever postpone your appointment?
Asked 1 time
Answered "Not at all! They always try to get me in as soon as possible" (100% satisfaction) 1 time
Is this provider easy to reach in an emergency?
Asked 2 times
Answered "Absolutely! I can always count on them" (100% satisfaction) 2 times
Does this provider ever overbook appointments here?
Asked 1 time
Answered "No, They definitely believe in quality over quantity and allow more than enough time in between appointments" (80% satisfaction) 1 time
Does this provider promptly return your phone calls?
Asked 3 times
Answered "Definitely! They always call me back very quickly!" (100% satisfaction) 1 time
Answered "Yes" (80% satisfaction) 2 times
Did the veterinarian allow you to stay with your pet at all times?
Asked 2 times
Answered "Absolutely! I was never asked to leave and stayed with my pet the whole time" (100% satisfaction) 2 times
Does this provider leave you on hold for a long time when you call?
Asked 2 times
Answered "No, they are really great about answering the phone right away" (80% satisfaction) 2 times
Did this provider rush your appointment?
Asked 1 time
Answered "No, I was able to ask as many questions as I wanted" (100% satisfaction) 1 time
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