Thorton Hall Nursing & Rehabilitation Center - Service Ratings
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Thorton Hall Nursing & Rehabilitation Center
827 Norview Ave
Norfolk, VA 23509
Consumer Feedback
Service
Environment
Expertise
Staff
Poll Responses for Service
3.5 Star Average Based on the Following 7 Poll Questions:Did this provider ever postpone your appointment?
Asked 1 time
Answered "Not at all! They always try to get me in as soon as possible" (100% satisfaction) 1 time
Was this provider late to your appointments?
Asked 1 time
Answered "No, they were on time" (80% satisfaction) 1 time
Was it easy to make an appointment with this provider?
Asked 1 time
Answered "Practically Impossible" (20% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 1 time
Answered "No, I didn't have to wait very long" (80% satisfaction) 1 time
Has this provider ever cancelled your appointment on you last minute?
Asked 1 time
Answered "No, they didn't cancel on me last minute" (80% satisfaction) 1 time
Does this provider always take that extra step to make you feel special?
Asked 1 time
Answered "Not really, I've never seen them go above and beyond" (60% satisfaction) 1 time
Did they follow up with you after your appointment?
Asked 1 time
Answered "I had a follow-up appointment, but I scheduled it." (60% satisfaction) 1 time
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