The staff is wonderful about making a real effort to get me in when I need it. They're so helpful and try hard to be accommodating. I can't think of anything I would have changed about the way the appointment went. This provider is a pleasure to work with! The time and money spent was so worth it. The waiting room furniture looked and smelled like they cleaned it regularly. They clearly know the importance of a good first impression. I was very impressed. I plan on telling everyone I know about how fabulous this nursing home is. Its really a place you can trust. I left with no question unanswered. They were so thorough with their answers and really went above and beyond to ensure I had a great understanding of their nursing home.
The background music in the office was terrible. Too loud and too obnoxious! I couldn't get a single person here to answer any of my questions. I was so frustrated. I have a hard time getting any of the staff's attention and when I do they don't try to be helpful. They either didn't read my information or didn't pay any attention to it. Even though they had my information right in front of them, I kept having to explain it to them and remind them why I was there. I plan on telling everyone I know about how terrible this nursing home is. I wouldn't recommend this place to my worst enemy.
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