Silver Hills Healthcare Center - Service Ratings
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Silver Hills Healthcare Center
3450 N Buffalo Dr
Las Vegas, NV 89129
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4 Star Average Based on the Following 11 Poll Questions:Did this provider seem irritated to be working with you?
Asked 1 time
Answered "Somewhat, they could have been kinder" (60% satisfaction) 1 time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 2 times
Answered "Yes! They went above and beyond to make me feel special and respected" (100% satisfaction) 1 time
Answered "Yes, they were sympathetic and caring" (80% satisfaction) 1 time
Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 1 time
Answered "Absolutely not! I was never uncomfortable" (100% satisfaction) 1 time
Does this provider always put the customer first?
Asked 1 time
Answered "Yes, they always put customers first" (80% satisfaction) 1 time
Did this provider leave you unattended for an extended period of time?
Asked 1 time
Answered "No, I was always attended to" (80% satisfaction) 1 time
Was it easy to make an appointment with this provider?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Was this provider willing to stay open late to accomodate your needs?
Asked 1 time
Answered "Definitely! They would never turn away anyone in need" (100% satisfaction) 1 time
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Asked 2 times
Answered "Yes! They took a personal call right in front of me. I found it to be incredibly rude." (20% satisfaction) 1 time
Answered "No, they've never taken personal calls with me" (80% satisfaction) 1 time
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