The staff was not respectful. They did not speak kindly to my mother, The entire staff was so rude and inconsiderate. I couldn't believe they would be so mean. My mother ask for a wash towel so that she could wash her face no one never brought it to her. They just left her in her bed all day if not for me coming to see her and get her up they would have keep her in the bed all day. She ask for some water and was never given to her, I brought my mother bottle water in every day just so that she does not have to wait on them. The staff there seem like they are over worked and don't care about the people they are caring for. If I have my way I will remove my mother from this place
My 78 year old Mom went to the hospital with a broken hip. She was sent to Silver Hills for rehab before she could go home. I was so impressed with the progress my Mom made while at Silver Hills and the professionalism of the therapists and staff. All my questions were answered, and I was included in the therapy sessions with my Mom. I feel a lot more confident and hopeful about the future for my Mom. I plan on telling everyone I know about how fabulous the therapy department is at Silver Hills. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for a long time. They are so kind and caring, and accommodated my work schedule so I could be there when my Mom was getting therapy. If anyone I know needs therapy or a nursing home to go to, I would highly recommend Silver Hills. After meeting the staff, I was completely at ease having my Mom stay at Silver Hills for her rehab. They went to great lengths to make sure my Mom and I were completely relaxed and comfortable the entire time.
After my father had a stroke he needed extensive physical occupational and speech therapy. The staff worked with him in a caring manner even though he can be very stubburn and grouchy. After a long road of recovery we were able to get him back home . They evel did a trial run , where they took him home and put him through a series of tests to make sure he was SAFE to come back home.
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