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Senior Care
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Nursing Home
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KY
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Louisville
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Regency Health Care Center
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Poll Results
Profile
Reviews (14)
Phone Numbers & Directions
Regency Health Care Center - Service Ratings
Nearby
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4
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Louisville, KY
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Learn More
Regency Health Care Center
3.5
(14 Reviews)
>
Get Phone Number & Directions
1550 Raydale Dr
Louisville
,
KY
40219
Consumer Feedback
3.5
(
14
Reviews)
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
3.5 Star Average Based on the Following 10 Poll Questions:
Was this provider sympathetic to your situation?
Asked 2 times
Answered "Yes! They went above and beyond to make me feel special and respected" (100% satisfaction) 1 time
Answered "Not at all. It was obvious they didn't care about me" (20% satisfaction) 1 time
Does this provider have helpful information available online?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Did this provider rush your appointment?
Asked 1 time
Answered "No, I was able to ask as many questions as I wanted" (100% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 1 time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 1 time
Answered "No, this provider rarely answers questions over the phone" (40% satisfaction) 1 time
Does this provider always put the customer first?
Asked 1 time
Answered "Somewhat, but I didn't feel like they cared about my needs" (60% satisfaction) 1 time
Did this provider seem irritated to be working with you?
Asked 1 time
Answered "Yes, they seemed like they wanted to be somewhere else" (40% satisfaction) 1 time
Does this provider always take that extra step to make you feel special?
Asked 1 time
Answered "Not really, I've never seen them go above and beyond" (60% satisfaction) 1 time
Did you feel that your waiting time was acceptable?
Asked 1 time
Answered "Absolutely" (100% satisfaction) 1 time
>
View All Reviews
Map and Directions
1550 Raydale Dr, Louisville, KY 40219