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Assisted Living Homes
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OH
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Parma
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Pleasant Lake Villa
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Pleasant Lake Villa - Service Ratings
Nearby
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Mt. Alverna Village
Parma, OH
4.5
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Pleasant Lake Villa
3.5
(28 Reviews)
7260 Ridge Rd
Parma
,
OH
44129
Consumer Feedback
3.5
(
28
Reviews)
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4 Star Average Based on the Following 21 Poll Questions:
Did you spend a lot of time in the waiting room at this provider's office?
Asked 2 times
Answered "Absolutely not! I was seen right away!" (100% satisfaction) 2 times
Has this provider ever cancelled your appointment on you last minute?
Asked 2 times
Answered "Never, they are very reliable." (100% satisfaction) 1 time
Answered "No, they didn't cancel on me last minute" (80% satisfaction) 1 time
Did this provider ever postpone your appointment?
Asked 1 time
Answered "Not at all! They always try to get me in as soon as possible" (100% satisfaction) 1 time
Did this provider leave you unattended for an extended period of time?
Asked 2 times
Answered "Not at all! They were always present and attentive" (100% satisfaction) 1 time
Answered "Yes, I was left alone too long" (40% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 2 times
Answered "Kind of, but I they could have been more understanding" (60% satisfaction) 1 time
Answered "No, they didn't show any sympathy or concern" (40% satisfaction) 1 time
Did this provider seem irritated to be working with you?
Asked 2 times
Answered "No, they were polite" (80% satisfaction) 1 time
Answered "Yes, they seemed like they wanted to be somewhere else" (40% satisfaction) 1 time
Does this provider always put the customer first?
Asked 2 times
Answered "Absolutely! They have some of the best customer service I have ever seen" (100% satisfaction) 1 time
Answered "Definitely not. They seem to care more about themselves" (20% satisfaction) 1 time
Did they follow up with you after your appointment?
Asked 1 time
Answered "Yes, they made sure I had everything I needed!" (100% satisfaction) 1 time
Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 1 time
Answered "Absolutely not! I was never uncomfortable" (100% satisfaction) 1 time
Does this provider always take that extra step to make you feel special?
Asked 2 times
Answered "Absolutely, they always make me feel like I'm their only patient." (100% satisfaction) 2 times
>
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Map and Directions
7260 Ridge Rd, Parma, OH 44129