Homestead Nursing Center - Service Ratings
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Homestead Nursing Center
1608 Versailles Rd
Lexington, KY 40504
Consumer Feedback
Service
Environment
Expertise
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Recommended
Value
Poll Responses for Service
4 Star Average Based on the Following 20 Poll Questions:Does this provider offer flexible appointment times?
Asked 2 times
Answered "Absolutely Not! My appointment always conflicts with my schedule" (20% satisfaction) 1 time
Answered "Absolutely! I never have a problem!" (100% satisfaction) 1 time
Does this provider remember you by name?
Asked 1 time
Answered "Every single time, even if it's been months since my last appointment!!" (100% satisfaction) 1 time
Does this provider promptly return your phone calls?
Asked 3 times
Answered "Definitely! They always call me back very quickly!" (100% satisfaction) 3 times
Was this provider willing to stay open late to accomodate your needs?
Asked 1 time
Answered "Yes, they've stayed open late when I've needed help" (80% satisfaction) 1 time
Did this provider promise services he/she couldn't provide?
Asked 2 times
Answered "A few, but not too many" (60% satisfaction) 1 time
Answered "Yes! They couldn't do anything they told me they would be able to" (20% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 2 times
Answered "Kind of, but I they could have been more understanding" (60% satisfaction) 1 time
Answered "Not at all. It was obvious they didn't care about me" (20% satisfaction) 1 time
Does this provider leave you on hold for a long time when you call?
Asked 1 time
Answered "No, they are really great about answering the phone right away" (80% satisfaction) 1 time
Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 1 time
Answered "Somewhat" (60% satisfaction) 1 time
Has this provider ever cancelled your appointment on you last minute?
Asked 1 time
Answered "Yes, I'm never confident that my appointment will actually happen" (40% satisfaction) 1 time
Does this provider welcome questions?
Asked 2 times
Answered "Absolutely! They are happy to answer all of my questions" (100% satisfaction) 2 times
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