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Directory
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Providers
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Senior Care
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Nursing Home
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FL
>
Lakeland
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Highlands Lake Center
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Poll Results
Profile
Reviews (32)
Phone Numbers & Directions
Highlands Lake Center - Service Ratings
Nearby
Nursing Homes
4.5
IHS of Lakeland at Oakbridge
Lakeland, FL
5
The Estate at Carpenter--The Manor
Lakeland, FL
3.5
Lakeland Hills Center
Lakeland, FL
Arbors at Lakeland
Lakeland, FL
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Learn More
Highlands Lake Center
4.5
(32 Reviews)
>
Get Phone Number & Directions
4240 Lakeland Highlands Rd
Lakeland
,
FL
33813
Consumer Feedback
4.5
(
32
Reviews)
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4.5 Star Average Based on the Following 25 Poll Questions:
Did they follow up with you after your appointment?
Asked 1 time
Answered "Yes." (80% satisfaction) 1 time
Does this provider always put the customer first?
Asked 1 time
Answered "Absolutely! They have some of the best customer service I have ever seen" (100% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 2 times
Answered "Yes, they were sympathetic and caring" (80% satisfaction) 1 time
Answered "Yes! They went above and beyond to make me feel special and respected" (100% satisfaction) 1 time
Did this provider show attention to detail?
Asked 3 times
Answered "Yes, I've never had to worry about them missing any important information" (80% satisfaction) 2 times
Answered "Absolutely! They are always very careful and meticulous" (100% satisfaction) 1 time
Did this provider rush your appointment?
Asked 1 time
Answered "Not too much, but somewhat" (60% satisfaction) 1 time
Does this provider welcome questions?
Asked 3 times
Answered "Absolutely! They are happy to answer all of my questions" (100% satisfaction) 3 times
Does this provider promptly return your phone calls?
Asked 1 time
Answered "Not really. I usually have to wait a long time" (60% satisfaction) 1 time
Did this provider promise services he/she couldn't provide?
Asked 1 time
Answered "A few, but not too many" (60% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 1 time
Answered "No, they were ready for me right after I arrived." (100% satisfaction) 1 time
Was it easy to make an appointment with this provider?
Asked 2 times
Answered "Yes" (80% satisfaction) 2 times
>
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Map and Directions
4240 Lakeland Highlands Rd, Lakeland, FL 33813