Heartland of Piqua - Service Ratings
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Nursing Homes
Alterra Sterling House of Piqua
Piqua, OH
Piqua Manor
Piqua, OH
Piqua Manor Nursing Home
Piqua, OH
Covington Care Center
Covington, OH
Heartland of Piqua
275 Kienle Dr
Piqua, OH 45356
Consumer Feedback
Service
Recommended
Value
Staff
Environment
Expertise
Poll Responses for Service
4.5 Star Average Based on the Following 5 Poll Questions:Does this provider promptly return your phone calls?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Is this provider easy to reach in an emergency?
Asked 1 time
Answered "Yes, they answered my call right away" (80% satisfaction) 1 time
Does this provider always take that extra step to make you feel special?
Asked 1 time
Answered "Yes, I always enjoy my appointments" (80% satisfaction) 1 time
Does this provider remember you by name?
Asked 1 time
Answered "Every single time, even if it's been months since my last appointment!!" (100% satisfaction) 1 time
Does this provider always put the customer first?
Asked 1 time
Answered "Absolutely! They have some of the best customer service I have ever seen" (100% satisfaction) 1 time
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Asked 1 time
Answered "No, they've never taken personal calls with me" (80% satisfaction) 1 time
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