Heartland of Fairfield Nursing Center - Service Ratings
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Heartland of Fairfield Nursing Center
7820 Pleasantville Rd
Pleasantville, OH 43148
Consumer Feedback
Service
Environment
Expertise
Value
Poll Responses for Service
3 Star Average Based on the Following 7 Poll Questions:Does this provider welcome questions?
Asked 1 time
Answered "Absolutely! They are happy to answer all of my questions" (100% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 1 time
Answered "No, they were ready for me right after I arrived." (100% satisfaction) 1 time
Did this provider ever postpone your appointment?
Asked 1 time
Answered "Yes, it's usually postponed at least a week" (40% satisfaction) 1 time
Is this provider easy to reach in an emergency?
Asked 1 time
Answered "No. It took me several times to get through." (40% satisfaction) 1 time
Did this provider promise services he/she couldn't provide?
Asked 1 time
Answered "Yes, they were able to do almost nothing they originally said they could" (40% satisfaction) 1 time
Does this provider ever overbook appointments here?
Asked 1 time
Answered "Sometimes, they should allow for more time in between appointments" (60% satisfaction) 1 time
Does this provider treat every client equally?
Asked 1 time
Answered "No, they definitely favor certain clients" (40% satisfaction) 1 time
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