Forest Cove Manor Nursing Center - Service Ratings
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Forest Cove Manor Nursing Center
45 Forest Cove
Jackson, TN 38301
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
3 Star Average Based on the Following 9 Poll Questions:Did this provider ever postpone your appointment?
Asked 1 time
Answered "No, they never postpone my appointment" (80% satisfaction) 1 time
Does this provider promptly return your phone calls?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Did they follow up with you after your appointment?
Asked 1 time
Answered "Yes." (80% satisfaction) 1 time
Does this provider always take that extra step to make you feel special?
Asked 1 time
Answered "Never, I've been going here forever and they can't even remember my name" (20% satisfaction) 1 time
Did this provider rush your appointment?
Asked 1 time
Answered "No" (80% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 1 time
Answered "Not at all. It was obvious they didn't care about me" (20% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 1 time
Answered "I had to wait for a little while." (60% satisfaction) 1 time
Was this provider late to your appointments?
Asked 1 time
Answered "Yes, they were over an hour late for my appointment" (20% satisfaction) 1 time
Was it easy to make an appointment with this provider?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
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