Mark Hooker, MD - Staff Ratings
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Your Family Doktor
17030 Highway 3
Webster, TX 77598
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Staff
4 Star Average Based on the Following 25 Poll Questions:Does this provider maintain a professional appearance?
Asked 4 times
Answered "Yes, he/she looked very professional" (80% satisfaction) 3 times
Answered "Absolutely! You can tell that he/she really makes an effort to look professional" (100% satisfaction) 1 time
Was this provider's staff friendly?
Asked 8 times
Answered "Yes, they went above and beyond" (100% satisfaction) 2 times
Answered "Yes" (80% satisfaction) 4 times
Answered "Friendly Enough" (60% satisfaction) 2 times
Did the staff make you feel uncomfortable when you called with questions or concerns?
Asked 1 time
Answered "Absolutely! They made me feel like my questions and concerns were stupid" (20% satisfaction) 1 time
Did a staff member acknowledge or greet you when you entered?
Asked 3 times
Answered "Briefly, but they didn't make an effort to help me" (60% satisfaction) 2 times
Answered "Yes, I was greeted when I walked in" (80% satisfaction) 1 time
Was this family doctor's staff friendly?
Asked 2 times
Answered "Friendly Enough" (60% satisfaction) 1 time
Answered "No, they were rude" (20% satisfaction) 1 time
Were the staff members able to answer your questions?
Asked 1 time
Answered "Yes, they were able to answer my questions" (80% satisfaction) 1 time
Was this doctor's staff friendly?
Asked 4 times
Answered "Yes, they went above and beyond" (100% satisfaction) 2 times
Answered "Yes" (80% satisfaction) 2 times
Does the provider's staff maintain a professional appearance?
Asked 1 time
Answered "Mostly yes" (80% satisfaction) 1 time
Was the provider's staff welcoming to you?
Asked 1 time
Answered "Yes" (100% satisfaction) 1 time
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