Kathryn Byrd, MD - Service Ratings
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Ophthalmologists (Eye MDs)
Eye Specialty Group - Memphis Office
Memphis, TN
Eye Specialty Group - Poplar Avenue
Memphis, TN
MyEyeDr.
Memphis, TN
MyEyeDr.
Memphis, TN
6401 Poplar Avenue
Suite 324
Memphis, TN 38119
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4.5 Star Average Based on the Following 68 Poll Questions:Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 5 times
Answered "Absolutely not! I was never uncomfortable" (100% satisfaction) 4 times
Answered "No, my decisions were always respected" (80% satisfaction) 1 time
Has this provider ever cancelled your appointment on you last minute?
Asked 5 times
Answered "Never, they are very reliable." (100% satisfaction) 5 times
Does this provider remember you by name?
Asked 2 times
Answered "Every single time, even if it's been months since my last appointment!!" (100% satisfaction) 1 time
Answered "Sometimes, but not always" (80% satisfaction) 1 time
Does this provider ever overbook appointments here?
Asked 3 times
Answered "No, They definitely believe in quality over quantity and allow more than enough time in between appointments" (80% satisfaction) 3 times
Did you have to wait long after you arrived for your appointment?
Asked 6 times
Answered "No, they were ready for me right after I arrived." (100% satisfaction) 1 time
Answered "No, I didn't have to wait very long" (80% satisfaction) 3 times
Answered "I had to wait for a little while." (60% satisfaction) 2 times
Did this provider promise services he/she couldn't provide?
Asked 1 time
Answered "Not at all! They exceeded my expectations" (100% satisfaction) 1 time
Does this provider leave you on hold for a long time when you call?
Asked 1 time
Answered "Never! I don't think I've ever been put on hold here for a long time" (100% satisfaction) 1 time
Did this provider leave you unattended for an extended period of time?
Asked 3 times
Answered "No, I was always attended to" (80% satisfaction) 2 times
Answered "Not at all! They were always present and attentive" (100% satisfaction) 1 time
Is this provider easy to reach in an emergency?
Asked 2 times
Answered "Yes, they answered my call right away" (80% satisfaction) 2 times
Was this provider late to your appointments?
Asked 6 times
Answered "No, they were on time" (80% satisfaction) 5 times
Answered "Not at all, I showed up early and they were ready to see me" (100% satisfaction) 1 time
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