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Ear Nose & Throat Assoc
306 W Logan St
Norristown, PA 19401
Consumer Feedback
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Poll Responses for Service
4 Star Average Based on the Following 19 Poll Questions:Was it easy to make an appointment with this provider?
Asked 1 time
Answered "I waited longer than I wanted to, but it wasn't terrible" (60% satisfaction) 1 time
Did this provider seem irritated to be working with you?
Asked 1 time
Answered "Not at all, they were glad to help me with anything I needed" (100% satisfaction) 1 time
Did you spend a lot of time in the waiting room at this provider's office?
Asked 2 times
Answered "No, my appointment started at the scheduled time" (80% satisfaction) 2 times
Does this provider leave you on hold for a long time when you call?
Asked 1 time
Answered "No, they are really great about answering the phone right away" (80% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 1 time
Answered "No, they didn't show any sympathy or concern" (40% satisfaction) 1 time
Did they follow up with you after your appointment?
Asked 2 times
Answered "No, but they said they were going to!" (20% satisfaction) 1 time
Answered "Yes, they made sure I had everything I needed!" (100% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 1 time
Was this provider willing to stay open late to accomodate your needs?
Asked 1 time
Answered "Yes, they've stayed open late when I've needed help" (80% satisfaction) 1 time
Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 2 times
Answered "No, my decisions were always respected" (80% satisfaction) 1 time
Answered "I felt extremely pressured" (20% satisfaction) 1 time
Is this provider easy to reach in an emergency?
Asked 1 time
Answered "Yes, they answered my call right away" (80% satisfaction) 1 time
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