Charles Dugan, MD - Service Ratings
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Family Doctors
Premier Medical Associates - Primary Care
North Versailles, PA
Premier Medical Associates - Primary Care
North Versailles, PA
Premier Medical Associates - Primary Care
North Versailles, PA
Premier Medical Associates - Primary Care
North Versailles, PA
Partners In Health Upmc
101 Orchard Dr, Pih Upmc
Trafford, PA 15085
Consumer Feedback
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Poll Responses for Service
4.5 Star Average Based on the Following 13 Poll Questions:Has this provider ever cancelled your appointment on you last minute?
Asked 2 times
Answered "No, they didn't cancel on me last minute" (80% satisfaction) 1 time
Answered "They try not to, but sometimes it happens." (60% satisfaction) 1 time
Does this provider ever overbook appointments here?
Asked 1 time
Answered "Never! They have lots of business, but they do such a great job of never overbooking." (100% satisfaction) 1 time
Does this provider treat every client equally?
Asked 1 time
Answered "Definitely, they make everyone feel equally respected and cared for" (100% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 1 time
Was this provider late to your appointments?
Asked 2 times
Answered "No, they were on time" (80% satisfaction) 2 times
Does this provider always put the customer first?
Asked 1 time
Answered "Yes, they always put customers first" (80% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 1 time
Answered "Yes, they were sympathetic and caring" (80% satisfaction) 1 time
Does this provider promptly return your phone calls?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Did you spend a lot of time in the waiting room at this provider's office?
Asked 2 times
Answered "No, my appointment started at the scheduled time" (80% satisfaction) 2 times
Did they follow up with you after your appointment?
Asked 1 time
Answered "Yes." (80% satisfaction) 1 time
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