Susan Kwon, MD - Service Ratings
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5289 NE ELAM YOUNG PARKWAY # 150
Hillsboro, OR 97124
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4.5 Star Average Based on the Following 26 Poll Questions:Did this provider rush your appointment?
Asked 3 times
Answered "No, I was able to ask as many questions as I wanted" (100% satisfaction) 2 times
Answered "No" (80% satisfaction) 1 time
Does this provider treat every client equally?
Asked 2 times
Answered "Definitely, they make everyone feel equally respected and cared for" (100% satisfaction) 2 times
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 2 times
Answered "Yes" (80% satisfaction) 1 time
Answered "No, this provider rarely answers questions over the phone" (40% satisfaction) 1 time
Did this provider promise services he/she couldn't provide?
Asked 1 time
Answered "Not at all! They exceeded my expectations" (100% satisfaction) 1 time
Does this provider ever overbook appointments here?
Asked 1 time
Answered "No, They definitely believe in quality over quantity and allow more than enough time in between appointments" (80% satisfaction) 1 time
Has this provider ever cancelled your appointment on you last minute?
Asked 2 times
Answered "No, they didn't cancel on me last minute" (80% satisfaction) 2 times
Did you have to wait long after you arrived for your appointment?
Asked 2 times
Answered "No, they were ready for me right after I arrived." (100% satisfaction) 1 time
Answered "No, I didn't have to wait very long" (80% satisfaction) 1 time
Does this provider promptly return your phone calls?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 2 times
Answered "Yes, they were sympathetic and caring" (80% satisfaction) 1 time
Answered "Yes! They went above and beyond to make me feel special and respected" (100% satisfaction) 1 time
Does this provider welcome questions?
Asked 1 time
Answered "Absolutely! They are happy to answer all of my questions" (100% satisfaction) 1 time
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