Stephen Ionna, MD - Staff Ratings
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Clough Medical Group
6620 Clough Pike
Cincinnati, OH 45244
Consumer Feedback
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Poll Responses for Staff
4 Star Average Based on the Following 12 Poll Questions:Were the staff members able to answer your questions?
Asked 3 times
Answered "Yes! They were the most knowledgeable staff I've ever seen!" (100% satisfaction) 1 time
Answered "Yes, they were able to answer my questions" (80% satisfaction) 2 times
Does this provider maintain a professional appearance?
Asked 2 times
Answered "Yes, he/she looked very professional" (80% satisfaction) 1 time
Answered "Absolutely! You can tell that he/she really makes an effort to look professional" (100% satisfaction) 1 time
Was this provider's staff friendly?
Asked 4 times
Answered "Yes" (80% satisfaction) 1 time
Answered "Not Really" (40% satisfaction) 1 time
Answered "Yes, they went above and beyond" (100% satisfaction) 1 time
Answered "Friendly Enough" (60% satisfaction) 1 time
Did the staff make you feel uncomfortable when you called with questions or concerns?
Asked 1 time
Answered "Yes, they made me feel like I shouldn't have called" (40% satisfaction) 1 time
Did a staff member acknowledge or greet you when you entered?
Asked 2 times
Answered "Yes, I was greeted when I walked in" (80% satisfaction) 1 time
Answered "Immediately! They gave me a friendly greeting as soon as I walked in" (100% satisfaction) 1 time
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