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Directory
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Providers
>
Doctor
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Family Doctor
>
OH
>
North Royalton
>
Matthew Frantz, DO
>
Poll Results
Profile
Reviews (52)
Phone Numbers & Directions
Matthew Frantz, DO - Service Ratings
Nearby
Family Doctors
UH South Primary Care
Broadview Heights, OH
5
UH Broadview Heights Health Center
Broadview Heights, OH
5
UH State Road Family Medicine
Broadview Heights, OH
UH Broadview Heights Health Center
Broadview Heights, OH
Get Featured on Wellness.com
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Learn More
State Road Family Practice
4.5
(52 Reviews)
>
Get Phone Number & Directions
12744 State Rd
North Royalton
,
OH
44133
Consumer Feedback
4.5
(
52
Reviews)
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4 Star Average Based on the Following 59 Poll Questions:
Does this provider adhere to the customer is always right policy?
Asked 2 times
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 1 time
Answered "Absolutely, the customer is always right here" (100% satisfaction) 1 time
Has this provider ever cancelled your appointment on you last minute?
Asked 2 times
Answered "No, they didn't cancel on me last minute" (80% satisfaction) 1 time
Answered "Never, they are very reliable." (100% satisfaction) 1 time
Does this provider offer flexible appointment times?
Asked 1 time
Answered "Somewhat, but it's still difficult to get an appointment" (60% satisfaction) 1 time
Does this provider always take that extra step to make you feel special?
Asked 2 times
Answered "Yes, I always enjoy my appointments" (80% satisfaction) 2 times
Did this provider show attention to detail?
Asked 6 times
Answered "Yes, I've never had to worry about them missing any important information" (80% satisfaction) 3 times
Answered "Absolutely! They are always very careful and meticulous" (100% satisfaction) 2 times
Answered "Definitely not. They were unaware of my situation, even though they had my information" (20% satisfaction) 1 time
Was it easy to make an appointment with this provider?
Asked 4 times
Answered "I waited longer than I wanted to, but it wasn't terrible" (60% satisfaction) 1 time
Answered "Yes" (80% satisfaction) 3 times
Was this provider sympathetic to your situation?
Asked 4 times
Answered "Yes! They went above and beyond to make me feel special and respected" (100% satisfaction) 3 times
Answered "Yes, they were sympathetic and caring" (80% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 2 times
Answered "Yes, I had to wait quite a while" (40% satisfaction) 2 times
Did this provider seem irritated to be working with you?
Asked 1 time
Answered "Not at all, they were glad to help me with anything I needed" (100% satisfaction) 1 time
Does this provider welcome questions?
Asked 3 times
Answered "Absolutely! They are happy to answer all of my questions" (100% satisfaction) 3 times
>
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Map and Directions
12744 State Rd, North Royalton, OH 44133