ServicesValerie Laing, MD provides dermatology services in Knightdale, NC. A Dermatologist is trained in skin care. A dermatologist is concerned with maintaining healthy skin, nails and hair as well as diagnosing and treating skin conditions and diseases. They also correct disfigurements, blemishes and scars. You might see a dermatologist for acne, or see a dermatologist for dermatitis.
Please call Valerie Laing, MD at (919) 217-5510 to schedule an appointment in Knightdale, NC or call for more information.
Love Dr. Laing and the staff. They have always been very professional. If I need to see Dr. Laing they always get me an appointment quickly. They are very thorough and answer any questions that I may have. I have referred many friends and family to Laing Dermatology and they all love her too. I travel out of town to attend this facility. Very, very happy here.
I do not agree with the billing nor the service my daughter received at Laing Dermatology. I took my daughter in to get her wart frozen off the bottom of her foot on 9-11-14 and Dr Laing herself was negative about it from the very beginning. (My son had just had the same procedure done at a different Dermatologist so I knew what to expect.) She acted like it wouldn't work and my daughter wouldn't be able to handle it. Then she brings out this bottle with a nozzle attached to freeze the wart. I can remember thinking that this place was a very cheap and didn't have necessary equipment. The other dermatologist had very high end equipment that seemed to work a lot better. Once she started freezing the wart she missed the wart completely freezing a whole separate area beside the wart. Instead of saying something I told myself that she knew what she was doing and I shouldn't say anything. In the week that followed it started blistering up beside it making a new area for the wart to infect instead of the blister coming up from under the wart for it to fall off like it was supposed to. A week after this the wart had spread to the area that she had frozen. I waited a little longer for it to get better but it started hurting my 6 year old daughter so bad I had to do something! I was hesitant about taking her back to Dr Laing because I absolutely wasn't going to pay another $40 for her to make things worse. So, I called first and spoke with them. The lady at the front said to bring her back in and they wouldn't charge me etc. She made it seem like they were going to freeze it again in the correct spot and not charge me. NO! They didn't tell me they were going to have me wait in the waiting room for 45 minutes and then in the back room another 15 for Dr Laing to come in and tell me that she didn't do anything wrong and act like we didn't know what we were talking about. What did I expect though? Its not like a doctor is going to admit to a mistake. Instead of trying to smooth things over she says that she will try and freeze the wart again but will have to charge us again. I was floored to say the least. I could have gone another place that could have helped instead of taking time off of work for this lady to just look at her foot. So...that was that. A couple of months later I get a bill for $20. Mind you I had already paid the $40 for the copay. I was told by Dr Laings billing dept that they billed me for both the office visit and the Destruction of Benign Leisures because I asked her (while in room) to look at a mole on my daughters head. Where she says, "oh its fine. Just keep an eye on it." $200 extra dollars for her to say its fine. Why couldn't she have told me that I would be charged $200 extra for this. I would have turned it down if I had known. When you get a service done and its going to cost extra for something, most people tell you it will cost extra. I have just recently found out that they charge a ton more than other dermatologists out there.
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