I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I was given a polite greeting when I walked in. It was nice to be acknowledged. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here.
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting.
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