William Henderson, MD - Service Ratings
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Family Practice
3825 Eubank Blvd NE Ste A
Albuquerque, NM 87111
Consumer Feedback
Service
Environment
Expertise
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Recommended
Value
Poll Responses for Service
4 Star Average Based on the Following 24 Poll Questions:Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 4 times
Answered "Yes" (80% satisfaction) 3 times
Answered "Not really. I had to schedule an appointment for most of my questions." (60% satisfaction) 1 time
Does this provider promptly return your phone calls?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Does this provider always take that extra step to make you feel special?
Asked 3 times
Answered "Yes, I always enjoy my appointments" (80% satisfaction) 2 times
Answered "Never, I've been going here forever and they can't even remember my name" (20% satisfaction) 1 time
Is this provider easy to reach in an emergency?
Asked 2 times
Answered "Absolutely not. I was forced to call the emergency room." (20% satisfaction) 1 time
Answered "Absolutely" (100% satisfaction) 1 time
Did they follow up with you after your appointment?
Asked 1 time
Answered "Yes." (80% satisfaction) 1 time
Did this provider seem irritated to be working with you?
Asked 1 time
Answered "Not at all, they were glad to help me with anything I needed" (100% satisfaction) 1 time
Does this provider offer flexible appointment times?
Asked 2 times
Answered "Yes" (80% satisfaction) 1 time
Answered "Absolutely! I never have a problem!" (100% satisfaction) 1 time
Was this provider willing to stay open late to accomodate your needs?
Asked 1 time
Answered "Sometimes, but most of the time they don't" (60% satisfaction) 1 time
Does this provider leave you on hold for a long time when you call?
Asked 1 time
Answered "No, they are really great about answering the phone right away" (80% satisfaction) 1 time
Does this provider welcome questions?
Asked 1 time
Answered "Yes, they don't mind answering my questions" (80% satisfaction) 1 time
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