Small Smiles Dental Clinic of Roanoke - Service Ratings
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Roanoke, VA
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Semtner & Semtner DDS
Roanoke, VA
Small Smiles Dental Clinic of Roanoke
5002 Airport Road Northwest
Roanoke, VA 24012
Consumer Feedback
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Poll Responses for Service
3.5 Star Average Based on the Following 15 Poll Questions:Did this provider leave you unattended for an extended period of time?
Asked 1 time
Answered "No, I was always attended to" (80% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 1 time
Answered "Yes, I had to wait quite a while" (40% satisfaction) 1 time
Does this provider ever overbook appointments here?
Asked 2 times
Answered "Yes, there is a definite trend of overbooking here" (40% satisfaction) 1 time
Answered "Never! They have lots of business, but they do such a great job of never overbooking." (100% satisfaction) 1 time
Does this provider treat every client equally?
Asked 1 time
Answered "Yes, they don't show favoritism" (80% satisfaction) 1 time
Does this provider offer flexible appointment times?
Asked 2 times
Answered "Yes" (80% satisfaction) 1 time
Answered "No, they are almost always unavailable" (40% satisfaction) 1 time
Did this provider seem irritated to be working with you?
Asked 1 time
Answered "Yes, they seemed like they wanted to be somewhere else" (40% satisfaction) 1 time
Did this provider rush your appointment?
Asked 1 time
Answered "No" (80% satisfaction) 1 time
Was it easy to make an appointment with this provider?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 1 time
Answered "Yes, I was pressured" (40% satisfaction) 1 time
Does this provider leave you on hold for a long time when you call?
Asked 1 time
Answered "I usually have to wait on hold for quite a while, but not as long as some other places" (60% satisfaction) 1 time
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