KOEN Orthodontics - Expertise Ratings
KOEN Orthodontics
1195 East Spring Street
Cookeville, TN 38501
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Expertise
5 Star Average Based on the Following 12 Poll Questions:Did this provider thoroughly explain the risks and benefits of your treatment?
Asked 1 time
Answered "Yes, they made sure I had all the information I needed to make a decision" (100% satisfaction) 1 time
Does this provider have a good professional reputation within your community?
Asked 1 time
Answered "Definitely! Everyone knows they are the best around!" (100% satisfaction) 1 time
Did this provider ever dismiss your concerns as unimportant?
Asked 1 time
Answered "Never, they go out of their way to address every concern of mine immediately" (100% satisfaction) 1 time
Did this orthodontist offer alternative choices to metal braces (ceramic, Invisalign)?
Asked 1 time
Answered "Yes, they had expertise in all areas" (100% satisfaction) 1 time
Is this provider willing to pursue advice from other providers when necessary?
Asked 1 time
Answered "Yes, they were willing to ask for advice when necessary" (80% satisfaction) 1 time
Did you feel safe in this provider's care?
Asked 2 times
Answered "Yes" (80% satisfaction) 1 time
Answered "Absolutely! I knew I was being cared for by an expert!" (100% satisfaction) 1 time
Did this provider prominently display their diplomas or business license?
Asked 1 time
Answered "No, I never saw one" (40% satisfaction) 1 time
Did this provider seem up-to-date with the current advancements in their field?
Asked 1 time
Answered "Yes, they were informing me of new advancements that were extremely recent" (100% satisfaction) 1 time
Are you confident that this provider will continue working with you until a solution is reached?
Asked 1 time
Answered "Absolutely! I'm confident they will work hard to find the best solution for me" (100% satisfaction) 1 time
Did this provider answer all of your questions?
Asked 1 time
Answered "Yes" (100% satisfaction) 1 time
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