West Shore Family Dentistry Limited - Service Ratings
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West Shore Family Dentistry Limited
40 North 36th Street
Camp Hill, PA 17011
Consumer Feedback
Service
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Recommended
Poll Responses for Service
3.5 Star Average Based on the Following 32 Poll Questions:Does this provider leave you on hold for a long time when you call?
Asked 1 time
Answered "Never! I don't think I've ever been put on hold here for a long time" (100% satisfaction) 1 time
Did this provider rush your appointment?
Asked 2 times
Answered "No, I was able to ask as many questions as I wanted" (100% satisfaction) 2 times
Does this provider welcome questions?
Asked 3 times
Answered "Not at all. They ignored my questions" (20% satisfaction) 1 time
Answered "Yes, they don't mind answering my questions" (80% satisfaction) 2 times
Was this provider sympathetic to your situation?
Asked 2 times
Answered "Not at all. It was obvious they didn't care about me" (20% satisfaction) 1 time
Answered "Yes, they were sympathetic and caring" (80% satisfaction) 1 time
Does this provider remember you by name?
Asked 1 time
Answered "No, and they don't make an effort to even try" (40% satisfaction) 1 time
Does this provider have helpful information available online?
Asked 1 time
Answered "No, just a basic listings page" (20% satisfaction) 1 time
Has this provider ever cancelled your appointment on you last minute?
Asked 2 times
Answered "They cancel on me all the time." (20% satisfaction) 1 time
Answered "No, they didn't cancel on me last minute" (80% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 3 times
Answered "Absolutely not!! They never listen to customers complaints and argue with them" (20% satisfaction) 2 times
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 1 time
Did you receive sample toothbrushes or toothpaste to take home?
Asked 1 time
Answered "Yes, I received sample toothbrushes and toothpaste" (80% satisfaction) 1 time
Does this provider treat every client equally?
Asked 1 time
Answered "Yes, they don't show favoritism" (80% satisfaction) 1 time
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