John Ready, MD - Service Ratings
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Brigham and Women's Hospital, Orthopaedic and Arthritis Center
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Brigham and Women's Hospital, Orthopaedic and Arthritis Center
60 Fenwood Road
2nd Floor
Boston, MA 02115
Consumer Feedback
Service
Environment
Staff
Recommended
Value
Poll Responses for Service
4 Star Average Based on the Following 11 Poll Questions:Did this provider rush your appointment?
Asked 1 time
Answered "Not too much, but somewhat" (60% satisfaction) 1 time
Did this provider leave you unattended for an extended period of time?
Asked 2 times
Answered "I was left alone for a while, but it wasn't too long" (60% satisfaction) 2 times
Does this provider offer flexible appointment times?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 1 time
Answered "Yes, they were sympathetic and caring" (80% satisfaction) 1 time
Does this provider ever overbook appointments here?
Asked 1 time
Answered "Sometimes, they should allow for more time in between appointments" (60% satisfaction) 1 time
Does this provider always put the customer first?
Asked 1 time
Answered "Absolutely! They have some of the best customer service I have ever seen" (100% satisfaction) 1 time
Does this provider welcome questions?
Asked 1 time
Answered "Yes, they don't mind answering my questions" (80% satisfaction) 1 time
Was this provider willing to stay open late to accomodate your needs?
Asked 1 time
Answered "Yes, they've stayed open late when I've needed help" (80% satisfaction) 1 time
Does this provider always take that extra step to make you feel special?
Asked 1 time
Answered "Absolutely, they always make me feel like I'm their only patient." (100% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 1 time
Answered "I had to wait for a little while." (60% satisfaction) 1 time
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