Philip Mc Gann, MD - Service Ratings
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Ophthalmologists (Eye MDs)
Busack Eye Center
Frederick, MD
Maryland Vision Institute Frederick
Frederick, MD
MyEyeDr.
Frederick, MD
MyEyeDr.
Frederick, MD
Western Maryland Eye Ctr
1003 W 7th St Ste 400
Frederick, MD 21701
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4 Star Average Based on the Following 12 Poll Questions:Did this provider leave you unattended for an extended period of time?
Asked 2 times
Answered "Not at all! They were always present and attentive" (100% satisfaction) 1 time
Answered "I was left alone for a while, but it wasn't too long" (60% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "Absolutely not!! They never listen to customers complaints and argue with them" (20% satisfaction) 1 time
Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 1 time
Answered "No, my decisions were always respected" (80% satisfaction) 1 time
Does this provider leave you on hold for a long time when you call?
Asked 1 time
Answered "Never! I don't think I've ever been put on hold here for a long time" (100% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 1 time
Answered "Yes, I had to wait quite a while" (40% satisfaction) 1 time
Did this provider seem irritated to be working with you?
Asked 1 time
Answered "No, they were polite" (80% satisfaction) 1 time
Does this provider always take that extra step to make you feel special?
Asked 1 time
Answered "Absolutely, they always make me feel like I'm their only patient." (100% satisfaction) 1 time
Did this provider ever postpone your appointment?
Asked 1 time
Answered "Not at all! They always try to get me in as soon as possible" (100% satisfaction) 1 time
Does this provider treat every client equally?
Asked 1 time
Answered "Yes, they don't show favoritism" (80% satisfaction) 1 time
Was it easy to make an appointment with this provider?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
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