James Krantz Jr, MD - Service Ratings
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Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4.5 Star Average Based on the Following 48 Poll Questions:Does this provider treat every client equally?
Asked 3 times
Answered "Yes, they don't show favoritism" (80% satisfaction) 2 times
Answered "Definitely, they make everyone feel equally respected and cared for" (100% satisfaction) 1 time
Has this provider ever cancelled your appointment on you last minute?
Asked 3 times
Answered "Never, they are very reliable." (100% satisfaction) 3 times
Did this provider rush your appointment?
Asked 3 times
Answered "No, I was able to ask as many questions as I wanted" (100% satisfaction) 3 times
Did this provider promise services he/she couldn't provide?
Asked 3 times
Answered "Yes, they were able to do almost nothing they originally said they could" (40% satisfaction) 1 time
Answered "No, they were able to provide everything they said they would" (80% satisfaction) 2 times
Was it easy to make an appointment with this provider?
Asked 2 times
Answered "Yes! It was effortless!" (100% satisfaction) 1 time
Answered "Yes" (80% satisfaction) 1 time
Does this provider welcome questions?
Asked 3 times
Answered "Absolutely! They are happy to answer all of my questions" (100% satisfaction) 1 time
Answered "Yes, they don't mind answering my questions" (80% satisfaction) 2 times
Was this provider late to your appointments?
Asked 2 times
Answered "No, they were on time" (80% satisfaction) 2 times
Is this provider easy to reach in an emergency?
Asked 2 times
Answered "Yes, they answered my call right away" (80% satisfaction) 2 times
Does this provider leave you on hold for a long time when you call?
Asked 3 times
Answered "No, they are really great about answering the phone right away" (80% satisfaction) 2 times
Answered "Never! I don't think I've ever been put on hold here for a long time" (100% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 2 times
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 1 time
Answered "Absolutely, the customer is always right here" (100% satisfaction) 1 time
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