Thomas Orthodontics DDS Limited - Service Ratings
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Gary Gruendeman, DDS
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Douglas Prince, DMD
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Thomas Orthodontics DDS Limited
3124 State Route 59
Naperville, IL 60564
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4.5 Star Average Based on the Following 23 Poll Questions:Does this provider treat every client equally?
Asked 1 time
Answered "Definitely, they make everyone feel equally respected and cared for" (100% satisfaction) 1 time
Did this provider ever postpone your appointment?
Asked 2 times
Answered "Not at all! They always try to get me in as soon as possible" (100% satisfaction) 2 times
Was this provider late to your appointments?
Asked 1 time
Answered "No, they were on time" (80% satisfaction) 1 time
Did you spend a lot of time in the waiting room at this provider's office?
Asked 2 times
Answered "No, my appointment started at the scheduled time" (80% satisfaction) 2 times
Does this provider promptly return your phone calls?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Has this provider ever cancelled your appointment on you last minute?
Asked 1 time
Answered "No, they didn't cancel on me last minute" (80% satisfaction) 1 time
Did the orthodontist spend time with you during your visit?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 1 time
Answered "Yes, they were sympathetic and caring" (80% satisfaction) 1 time
Did this provider rush your appointment?
Asked 2 times
Answered "No" (80% satisfaction) 1 time
Answered "No, I was able to ask as many questions as I wanted" (100% satisfaction) 1 time
Does this provider have helpful information available online?
Asked 2 times
Answered "Yes" (80% satisfaction) 2 times
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