Cris Burnham, Owner - Service Ratings
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Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4.5 Star Average Based on the Following 28 Poll Questions:Is this provider easy to reach in an emergency?
Asked 1 time
Answered "Yes, they answered my call right away" (80% satisfaction) 1 time
Did you receive sample toothbrushes or toothpaste to take home?
Asked 1 time
Answered "Yes, I received sample toothbrushes and toothpaste" (80% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 1 time
Answered "No, they were ready for me right after I arrived." (100% satisfaction) 1 time
Did the staff call you to remind you about your upcoming appointment?
Asked 1 time
Answered "Yes, they called me a few days before my appointment" (100% satisfaction) 1 time
Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 2 times
Answered "No, my decisions were always respected" (80% satisfaction) 2 times
Does this provider promptly return your phone calls?
Asked 2 times
Answered "Yes" (80% satisfaction) 2 times
Did this provider promise services he/she couldn't provide?
Asked 1 time
Answered "No, they were able to provide everything they said they would" (80% satisfaction) 1 time
Was it easy to make an appointment with this provider?
Asked 3 times
Answered "Yes" (80% satisfaction) 2 times
Answered "I waited longer than I wanted to, but it wasn't terrible" (60% satisfaction) 1 time
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Asked 2 times
Answered "No, I was given the information right after they finished my treatment" (40% satisfaction) 1 time
Answered "Absolutely! They explained everything in detail and made sure I understood before my procedure" (100% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 3 times
Answered "Yes, they were sympathetic and caring" (80% satisfaction) 2 times
Answered "Yes! They went above and beyond to make me feel special and respected" (100% satisfaction) 1 time
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