Thomas Mc Donald, MD - Service Ratings
Eye Specialists Associated
2214 Canterbury Dr Ste 312
Hays, KS 67601
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4.5 Star Average Based on the Following 17 Poll Questions:Does this provider always put the customer first?
Asked 2 times
Answered "Yes, they always put customers first" (80% satisfaction) 1 time
Answered "Absolutely! They have some of the best customer service I have ever seen" (100% satisfaction) 1 time
Did this provider leave you unattended for an extended period of time?
Asked 1 time
Answered "Not at all! They were always present and attentive" (100% satisfaction) 1 time
Did this provider rush your appointment?
Asked 2 times
Answered "No, I was able to ask as many questions as I wanted" (100% satisfaction) 1 time
Answered "No" (80% satisfaction) 1 time
Did you spend a lot of time in the waiting room at this provider's office?
Asked 1 time
Answered "No, my appointment started at the scheduled time" (80% satisfaction) 1 time
Does this provider welcome questions?
Asked 2 times
Answered "Absolutely! They are happy to answer all of my questions" (100% satisfaction) 1 time
Answered "Yes, they don't mind answering my questions" (80% satisfaction) 1 time
Did this provider seem irritated to be working with you?
Asked 1 time
Answered "Not at all, they were glad to help me with anything I needed" (100% satisfaction) 1 time
Did this provider show attention to detail?
Asked 2 times
Answered "Yes, I've never had to worry about them missing any important information" (80% satisfaction) 1 time
Answered "Kind of, but not very much" (60% satisfaction) 1 time
Was this provider late to your appointments?
Asked 1 time
Answered "No, they were on time" (80% satisfaction) 1 time
Does this provider ever overbook appointments here?
Asked 1 time
Answered "No, They definitely believe in quality over quantity and allow more than enough time in between appointments" (80% satisfaction) 1 time
Did this provider ever postpone your appointment?
Asked 1 time
Answered "No, they never postpone my appointment" (80% satisfaction) 1 time
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