Hortman Tommy Denture Center - Service Ratings
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Hortman Tommy Denture Center
145 East Crusselle Street
Roberta, GA 31078
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4 Star Average Based on the Following 16 Poll Questions:Does this provider offer flexible appointment times?
Asked 3 times
Answered "Yes" (80% satisfaction) 2 times
Answered "Absolutely! I never have a problem!" (100% satisfaction) 1 time
Did this dentist give you your invoice promptly?
Asked 1 time
Answered "Absolutely! They gave me my invoice before I had even asked for one" (100% satisfaction) 1 time
Did this provider leave you unattended for an extended period of time?
Asked 3 times
Answered "No, I was always attended to" (80% satisfaction) 1 time
Answered "I was left alone for a while, but it wasn't too long" (60% satisfaction) 2 times
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 2 times
Answered "Not really. I had to schedule an appointment for most of my questions." (60% satisfaction) 1 time
Answered "Absolutely! I'm always able to get my questions answered over the phone right away!" (100% satisfaction) 1 time
Has this provider ever cancelled your appointment on you last minute?
Asked 1 time
Answered "No, they didn't cancel on me last minute" (80% satisfaction) 1 time
Does this provider welcome questions?
Asked 1 time
Answered "Yes, they don't mind answering my questions" (80% satisfaction) 1 time
Did you receive sample toothbrushes or toothpaste to take home?
Asked 1 time
Answered "No, I didn't receive anything at all" (40% satisfaction) 1 time
Did the staff call you to remind you about your upcoming appointment?
Asked 1 time
Answered "No, their staff isn't organized at all" (40% satisfaction) 1 time
Was this provider late to your appointments?
Asked 1 time
Answered "No, they were on time" (80% satisfaction) 1 time
Does this provider leave you on hold for a long time when you call?
Asked 1 time
Answered "Never! I don't think I've ever been put on hold here for a long time" (100% satisfaction) 1 time
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