Jay Rosenberger, DO - Service Ratings
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Iowa Physicians Clinic
1221 Pleasant St Ste 200
Des Moines, IA 50309
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4.5 Star Average Based on the Following 15 Poll Questions:Does this provider always take that extra step to make you feel special?
Asked 2 times
Answered "Yes, I always enjoy my appointments" (80% satisfaction) 1 time
Answered "No, I don't think they appreciate my loyalty" (40% satisfaction) 1 time
Has this provider ever cancelled your appointment on you last minute?
Asked 3 times
Answered "Never, they are very reliable." (100% satisfaction) 2 times
Answered "They try not to, but sometimes it happens." (60% satisfaction) 1 time
Does this provider offer flexible appointment times?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Did this provider show attention to detail?
Asked 1 time
Answered "Yes, I've never had to worry about them missing any important information" (80% satisfaction) 1 time
Does this provider leave you on hold for a long time when you call?
Asked 1 time
Answered "No, they are really great about answering the phone right away" (80% satisfaction) 1 time
Did you spend a lot of time in the waiting room at this provider's office?
Asked 1 time
Answered "No, my appointment started at the scheduled time" (80% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 2 times
Answered "No, I didn't have to wait very long" (80% satisfaction) 2 times
Does this provider welcome questions?
Asked 1 time
Answered "Absolutely! They are happy to answer all of my questions" (100% satisfaction) 1 time
Is this provider easy to reach in an emergency?
Asked 1 time
Answered "Absolutely! I can always count on them" (100% satisfaction) 1 time
Did this provider promise services he/she couldn't provide?
Asked 1 time
Answered "Not at all! They exceeded my expectations" (100% satisfaction) 1 time
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