Carl Lee II, MD - Service Ratings
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ENT
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Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4.5 Star Average Based on the Following 57 Poll Questions:Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 3 times
Answered "Absolutely not! I was never uncomfortable" (100% satisfaction) 3 times
Has this provider ever cancelled your appointment on you last minute?
Asked 2 times
Answered "Never, they are very reliable." (100% satisfaction) 1 time
Answered "No, they didn't cancel on me last minute" (80% satisfaction) 1 time
Does this provider offer flexible appointment times?
Asked 2 times
Answered "Yes" (80% satisfaction) 1 time
Answered "Somewhat, but it's still difficult to get an appointment" (60% satisfaction) 1 time
Does this provider always take that extra step to make you feel special?
Asked 7 times
Answered "Absolutely, they always make me feel like I'm their only patient." (100% satisfaction) 4 times
Answered "Not really, I've never seen them go above and beyond" (60% satisfaction) 1 time
Answered "Yes, I always enjoy my appointments" (80% satisfaction) 2 times
Does this provider always put the customer first?
Asked 2 times
Answered "Absolutely! They have some of the best customer service I have ever seen" (100% satisfaction) 1 time
Answered "Yes, they always put customers first" (80% satisfaction) 1 time
Did this provider leave you unattended for an extended period of time?
Asked 3 times
Answered "Not at all! They were always present and attentive" (100% satisfaction) 2 times
Answered "No, I was always attended to" (80% satisfaction) 1 time
Was it easy to make an appointment with this provider?
Asked 6 times
Answered "Yes" (80% satisfaction) 2 times
Answered "Yes! It was effortless!" (100% satisfaction) 4 times
Does this provider remember you by name?
Asked 2 times
Answered "Every single time, even if it's been months since my last appointment!!" (100% satisfaction) 1 time
Answered "Sometimes" (60% satisfaction) 1 time
Did this provider rush your appointment?
Asked 2 times
Answered "No, I was able to ask as many questions as I wanted" (100% satisfaction) 1 time
Answered "Yes, I barely had any time to ask questions" (40% satisfaction) 1 time
Does this provider ever overbook appointments here?
Asked 1 time
Answered "No, They definitely believe in quality over quantity and allow more than enough time in between appointments" (80% satisfaction) 1 time
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