Joseph Shirer Jr, MD - Service Ratings
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Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4 Star Average Based on the Following 36 Poll Questions:Did this provider leave you unattended for an extended period of time?
Asked 3 times
Answered "No, I was always attended to" (80% satisfaction) 3 times
Was this provider late to your appointments?
Asked 5 times
Answered "Yes, they were over an hour late for my appointment" (20% satisfaction) 1 time
Answered "No, they were on time" (80% satisfaction) 3 times
Answered "Sometimes, it was a little frustrating" (60% satisfaction) 1 time
Has this provider ever cancelled your appointment on you last minute?
Asked 2 times
Answered "They try not to, but sometimes it happens." (60% satisfaction) 1 time
Answered "No, they didn't cancel on me last minute" (80% satisfaction) 1 time
Did you spend a lot of time in the waiting room at this provider's office?
Asked 2 times
Answered "The wait wasn't terrible, but it wasn't the best" (60% satisfaction) 1 time
Answered "No, my appointment started at the scheduled time" (80% satisfaction) 1 time
Did this provider promise services he/she couldn't provide?
Asked 2 times
Answered "Not at all! They exceeded my expectations" (100% satisfaction) 1 time
Answered "Yes, they were able to do almost nothing they originally said they could" (40% satisfaction) 1 time
Does this provider promptly return your phone calls?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Does this provider always take that extra step to make you feel special?
Asked 3 times
Answered "Absolutely, they always make me feel like I'm their only patient." (100% satisfaction) 1 time
Answered "Yes, I always enjoy my appointments" (80% satisfaction) 2 times
Does this provider leave you on hold for a long time when you call?
Asked 1 time
Answered "No, they are really great about answering the phone right away" (80% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 1 time
Did they follow up with you after your appointment?
Asked 2 times
Answered "Yes." (80% satisfaction) 1 time
Answered "Yes, they made sure I had everything I needed!" (100% satisfaction) 1 time
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