Rachel Cooper-Mercado, MD - Staff Ratings
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Consumer Feedback
Service
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Expertise
Staff
Recommended
Value
Poll Responses for Staff
4.5 Star Average Based on the Following 24 Poll Questions:Were the staff members able to answer your questions?
Asked 2 times
Answered "Yes, they were able to answer my questions" (80% satisfaction) 2 times
Did a staff member acknowledge or greet you when you entered?
Asked 3 times
Answered "Immediately! They gave me a friendly greeting as soon as I walked in" (100% satisfaction) 3 times
Does this provider maintain a professional appearance?
Asked 1 time
Answered "Yes, he/she looked very professional" (80% satisfaction) 1 time
Was this provider's staff friendly?
Asked 15 times
Answered "Yes, they went above and beyond" (100% satisfaction) 7 times
Answered "Friendly Enough" (60% satisfaction) 2 times
Answered "Yes" (80% satisfaction) 6 times
Did the staff make you feel uncomfortable when you called with questions or concerns?
Asked 1 time
Answered "Not at all! They were happy to address every concern I had" (100% satisfaction) 1 time
Was the personalities of the staff well suited to a holistic approach to care?
Asked 1 time
Answered "The entire staff were so well suited to a holistic approach. I felt completely at ease." (100% satisfaction) 1 time
Does the provider's staff try to be helpful?
Asked 1 time
Answered "Yes" (100% satisfaction) 1 time
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