Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. I eventually found a spot after cruising around a little bit. I wish they had more convenient parking available. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice.
They are not easy to schedule appointments with and a wait of more than 30-45 minutes is not uncommon. They do not communicate well as they appear to be understaffed; phone calls are not returned. Prescription requests are lost or denied without notification
I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places. They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. This provider sometimes has promotions going on but only if you ask. You really have to look hard to find coupons. They always take that extra step to make me feel special. I always enjoy my appointments here.
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