Susan Hole, DO - Service Ratings
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Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4 Star Average Based on the Following 24 Poll Questions:Has this provider ever cancelled your appointment on you last minute?
Asked 2 times
Answered "Never, they are very reliable." (100% satisfaction) 1 time
Answered "Yes, I'm never confident that my appointment will actually happen" (40% satisfaction) 1 time
Does this provider ever overbook appointments here?
Asked 2 times
Answered "Sometimes, they should allow for more time in between appointments" (60% satisfaction) 1 time
Answered "Never! They have lots of business, but they do such a great job of never overbooking." (100% satisfaction) 1 time
Does this provider welcome questions?
Asked 1 time
Answered "Absolutely! They are happy to answer all of my questions" (100% satisfaction) 1 time
Does this provider offer flexible appointment times?
Asked 2 times
Answered "Yes" (80% satisfaction) 2 times
Did this provider rush your appointment?
Asked 2 times
Answered "No" (80% satisfaction) 1 time
Answered "No, I was able to ask as many questions as I wanted" (100% satisfaction) 1 time
Does this provider always take that extra step to make you feel special?
Asked 2 times
Answered "Absolutely, they always make me feel like I'm their only patient." (100% satisfaction) 1 time
Answered "Yes, I always enjoy my appointments" (80% satisfaction) 1 time
Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 3 times
Answered "Absolutely not! I was never uncomfortable" (100% satisfaction) 2 times
Answered "No, my decisions were always respected" (80% satisfaction) 1 time
Does this provider have helpful information available online?
Asked 1 time
Answered "No, just a basic listings page" (20% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "Absolutely not!! They never listen to customers complaints and argue with them" (20% satisfaction) 1 time
Does this provider treat every client equally?
Asked 1 time
Answered "Yes, they don't show favoritism" (80% satisfaction) 1 time
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