They made the extra effort to make sure every question and concern I had was addressed. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else.
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. The staff here is friendly. I love that they are always more than happy to answer my questions. I got my test results back so quickly here. I really appreciated their urgency and it showed me how much they care about their patients.
I felt very rushed. They barely spent two minutes with me and almost completely ignored me. They were extremely argumentative and became angry very easily. I was trying to explain my situation and they just contradicted everything I was saying before I could finish. Whenever I have a question, even if it's very basic, they always make me schedule an appointment, which is extremely frustrating. They seemed like they were extremely irritated to be at work, and that they couldn't wait for me to leave. They didn't seem to want to help anyone. I have warned everyone I know to avoid this ENT doctor. Nothing good will come from going here!
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