Kathie Stirling, MD - Service Ratings
515 7th Ave Ste 130
Fairbanks, AK 99701
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4.5 Star Average Based on the Following 71 Poll Questions:Does this provider have helpful information available online?
Asked 2 times
Answered "Yes" (80% satisfaction) 1 time
Answered "Yes, but its hard to find" (60% satisfaction) 1 time
Does this provider ever overbook appointments here?
Asked 3 times
Answered "No, They definitely believe in quality over quantity and allow more than enough time in between appointments" (80% satisfaction) 1 time
Answered "Never! They have lots of business, but they do such a great job of never overbooking." (100% satisfaction) 2 times
Has this provider ever cancelled your appointment on you last minute?
Asked 5 times
Answered "Never, they are very reliable." (100% satisfaction) 2 times
Answered "No, they didn't cancel on me last minute" (80% satisfaction) 3 times
Was this provider late to your appointments?
Asked 2 times
Answered "Not at all, I showed up early and they were ready to see me" (100% satisfaction) 1 time
Answered "No, they were on time" (80% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 6 times
Answered "No, I didn't have to wait very long" (80% satisfaction) 5 times
Answered "No, they were ready for me right after I arrived." (100% satisfaction) 1 time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 2 times
Answered "Not really. I had to schedule an appointment for most of my questions." (60% satisfaction) 1 time
Answered "Yes" (80% satisfaction) 1 time
Did this provider promise services he/she couldn't provide?
Asked 3 times
Answered "Not at all! They exceeded my expectations" (100% satisfaction) 2 times
Answered "A few, but not too many" (60% satisfaction) 1 time
Does this provider treat every client equally?
Asked 1 time
Answered "Definitely, they make everyone feel equally respected and cared for" (100% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 3 times
Answered "Absolutely, the customer is always right here" (100% satisfaction) 1 time
Answered "Sometimes, but not always" (60% satisfaction) 1 time
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 1 time
Did this provider ever postpone your appointment?
Asked 2 times
Answered "Not at all! They always try to get me in as soon as possible" (100% satisfaction) 2 times
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