Thomas Fitzgerald, DPM - Service Ratings
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Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4 Star Average Based on the Following 23 Poll Questions:Did you have to wait long after you arrived for your appointment?
Asked 2 times
Answered "I had to wait for a little while." (60% satisfaction) 1 time
Answered "Yes, I had to wait forever." (20% satisfaction) 1 time
Did they follow up with you after your appointment?
Asked 1 time
Answered "Yes." (80% satisfaction) 1 time
Did this provider rush your appointment?
Asked 2 times
Answered "No" (80% satisfaction) 1 time
Answered "No, I was able to ask as many questions as I wanted" (100% satisfaction) 1 time
Did this provider promise services he/she couldn't provide?
Asked 1 time
Answered "Not at all! They exceeded my expectations" (100% satisfaction) 1 time
Did this provider leave you unattended for an extended period of time?
Asked 3 times
Answered "Yes, I was completely ignored for a long time!" (20% satisfaction) 1 time
Answered "I was left alone for a while, but it wasn't too long" (60% satisfaction) 2 times
Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "Absolutely not!! They never listen to customers complaints and argue with them" (20% satisfaction) 1 time
Does this provider always put the customer first?
Asked 2 times
Answered "Absolutely! They have some of the best customer service I have ever seen" (100% satisfaction) 1 time
Answered "Yes, they always put customers first" (80% satisfaction) 1 time
Was this provider late to your appointments?
Asked 1 time
Answered "No, they were on time" (80% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 2 times
Answered "Yes, they were sympathetic and caring" (80% satisfaction) 2 times
Was it easy to make an appointment with this provider?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
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