Robert C Franklin, MD - Service Ratings
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Family Doctors
Piedmont Physicians at Summerville - Professional Center
Augusta, GA
Piedmont Physicians at Summerville - Professional Center
Augusta, GA
Piedmont Physicians of North Augusta
North Augusta, SC
Piedmont Physicians at Georgia Avenue
North Augusta, SC
2011 WINDSOR SPRING RD
AUGUSTA, GA 30906
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4 Star Average Based on the Following 9 Poll Questions:Did this provider promise services he/she couldn't provide?
Asked 1 time
Answered "Not at all! They exceeded my expectations" (100% satisfaction) 1 time
Does this provider welcome questions?
Asked 1 time
Answered "Absolutely! They are happy to answer all of my questions" (100% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 3 times
Answered "No, I didn't have to wait very long" (80% satisfaction) 2 times
Answered "Yes, I had to wait quite a while" (40% satisfaction) 1 time
Did they follow up with you after your appointment?
Asked 1 time
Answered "Yes." (80% satisfaction) 1 time
Was this provider late to your appointments?
Asked 1 time
Answered "Sometimes, it was a little frustrating" (60% satisfaction) 1 time
Did you spend a lot of time in the waiting room at this provider's office?
Asked 1 time
Answered "Absolutely not! I was seen right away!" (100% satisfaction) 1 time
Does this provider leave you on hold for a long time when you call?
Asked 1 time
Answered "No, they are really great about answering the phone right away" (80% satisfaction) 1 time
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