Family Dental Group - Service Ratings
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Family Dental Group
1599 Paoli Pike
West Chester, PA 19380
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4 Star Average Based on the Following 15 Poll Questions:Did you spend a lot of time in the waiting room at this provider's office?
Asked 2 times
Answered "Absolutely not! I was seen right away!" (100% satisfaction) 1 time
Answered "The wait wasn't terrible, but it wasn't the best" (60% satisfaction) 1 time
Was this provider late to your appointments?
Asked 2 times
Answered "Not at all, I showed up early and they were ready to see me" (100% satisfaction) 1 time
Answered "No, they were on time" (80% satisfaction) 1 time
Does this provider remember you by name?
Asked 1 time
Answered "Sometimes, but not always" (80% satisfaction) 1 time
Does this provider welcome questions?
Asked 1 time
Answered "Yes, they don't mind answering my questions" (80% satisfaction) 1 time
Does this provider offer flexible appointment times?
Asked 1 time
Answered "Absolutely! I never have a problem!" (100% satisfaction) 1 time
Has this provider ever cancelled your appointment on you last minute?
Asked 1 time
Answered "Never, they are very reliable." (100% satisfaction) 1 time
Did the staff call you to remind you about your upcoming appointment?
Asked 1 time
Answered "Yes, they called me a few days before my appointment" (100% satisfaction) 1 time
Did they follow up with you after your appointment?
Asked 1 time
Answered "Yes, they made sure I had everything I needed!" (100% satisfaction) 1 time
Did this provider ever postpone your appointment?
Asked 1 time
Answered "All the time, and they usually don't notify me until right before my scheduled appointment" (20% satisfaction) 1 time
Does this provider promptly return your phone calls?
Asked 1 time
Answered "Definitely! They always call me back very quickly!" (100% satisfaction) 1 time
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