James Mcqueen, MD - Service Ratings
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ENT
Callahan Ent & Facial Plstcs
Enterprise, AL
Scott A Charlton, MD
ENTERPRISE, AL
Scot C I, MD
ENTERPRISE, AL
Wilton D McRae, MD
ENTERPRISE, AL
101 E Brunson St Ste 200
Enterprise, AL 36330
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4.5 Star Average Based on the Following 39 Poll Questions:Did this provider seem irritated to be working with you?
Asked 2 times
Answered "Not at all, they were glad to help me with anything I needed" (100% satisfaction) 2 times
Does this provider ever overbook appointments here?
Asked 1 time
Answered "No, They definitely believe in quality over quantity and allow more than enough time in between appointments" (80% satisfaction) 1 time
Did this provider leave you unattended for an extended period of time?
Asked 1 time
Answered "Not at all! They were always present and attentive" (100% satisfaction) 1 time
Does this provider have helpful information available online?
Asked 2 times
Answered "Yes, they have a great website and are present in many online directories" (100% satisfaction) 1 time
Answered "Yes" (80% satisfaction) 1 time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 1 time
Answered "Absolutely! I'm always able to get my questions answered over the phone right away!" (100% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 1 time
Did this provider show attention to detail?
Asked 3 times
Answered "Absolutely! They are always very careful and meticulous" (100% satisfaction) 1 time
Answered "Yes, I've never had to worry about them missing any important information" (80% satisfaction) 1 time
Answered "Kind of, but not very much" (60% satisfaction) 1 time
Does this provider leave you on hold for a long time when you call?
Asked 1 time
Answered "No, they are really great about answering the phone right away" (80% satisfaction) 1 time
Did this ENT Otolaryngologist promptly contact you with any test results?
Asked 3 times
Answered "Yes, they were very promt" (80% satisfaction) 2 times
Answered "Absolutely not, I had to call them several times to get my results" (20% satisfaction) 1 time
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