Cristina Xenachis, MD - Service Ratings
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Downtown Osteoporosis Center
158 Main Street, Suite 100
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Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4 Star Average Based on the Following 14 Poll Questions:Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 2 times
Answered "No, my decisions were always respected" (80% satisfaction) 1 time
Answered "Absolutely not! I was never uncomfortable" (100% satisfaction) 1 time
Did this provider show attention to detail?
Asked 1 time
Answered "Yes, I've never had to worry about them missing any important information" (80% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 1 time
Answered "Kind of, but I they could have been more understanding" (60% satisfaction) 1 time
Did this provider promise services he/she couldn't provide?
Asked 1 time
Answered "No, they were able to provide everything they said they would" (80% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 1 time
Answered "Yes, I had to wait forever." (20% satisfaction) 1 time
Does this provider ever overbook appointments here?
Asked 3 times
Answered "All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality" (20% satisfaction) 1 time
Answered "Sometimes, they should allow for more time in between appointments" (60% satisfaction) 1 time
Answered "Never! They have lots of business, but they do such a great job of never overbooking." (100% satisfaction) 1 time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 3 times
Answered "Not really. I had to schedule an appointment for most of my questions." (60% satisfaction) 1 time
Answered "Absolutely! I'm always able to get my questions answered over the phone right away!" (100% satisfaction) 2 times
Does this provider always take that extra step to make you feel special?
Asked 1 time
Answered "Absolutely, they always make me feel like I'm their only patient." (100% satisfaction) 1 time
Does this provider offer flexible appointment times?
Asked 1 time
Answered "Not really" (40% satisfaction) 1 time
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