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Guilbeau Station Animal Hospital

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Guilbeau Station Animal Hospital
Guilbeau Station Animal Hospital
(12 Reviews)
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San Antonio, TX 78250
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About

Guilbeau Station Animal Hospital

Guilbeau Station Animal Hospital is a Animal Hospital facility in San Antonio, TX.
Primary Specialty

Animal Hospital

Map and Directions
San Antonio, TX 78250
Services Guilbeau Station Animal Hospital practices at San Antonio, TX 78250.

Animal hospitals offer general and emergency pet care services. Some animal hospitals offer 24 hour emergency services-call to confirm hours and availability.

To learn more, or to make an appointment with Guilbeau Station Animal Hospital in San Antonio, TX, please call (210) 647-5128 for more information.
Consumer Feedback
(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
View All 12 Reviews Add a Review
Recent Reviews
Professional and direct
by Dave xxx.xxx.121.82
December 22, 2016
Dr. Henry may be the bomb, but his staff and customer service **sorely lacks.** I have had one problem after the other with the left hand not knowing what the right hand is doing at this business. I've called and gone in for meds, appts., etc. and I'm told something different almost all the time. It just depends on who is working the desk as to what I'm told or the degree of inefficiency. The latest problem is that I called just before the New Year to inquire about the special for dental month. I thought dental month was in January. The woman who answered the phone told me it wasn't until February and to call (quote) "in a month" to schedule. I called today and was told they are booked up for the month and I should have made an appt. well in advance. Well, not according to the person I spoke with in late December. She had the opportunity to tell me I had to make an appointment well in advance. In fact, she could have offered to make the appointment the day I called, but she didn't and she didn't advise that I make it early. There certainly was no sense of urgency in her statement to call in a month. I've just had it with trying to become established with this office. It's just impossible. There is a huge disconnect between the quality of the doctors and the people they hire to staff the desk. Their employees should be trained and more informed and they need to provide accurate information to customers. It won't hurt this business to leave this review. Hopefully, the vets will realize they should focus more on the business end of their practice, which is the face of their business. I"m moving on. I can't do business with people who I feel could care less about me as a customer. I"m leaving a 1/2 star review because there is no option for zero stars.
by Lizzie xxx.xxx.51.106
January 29, 2013
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Recent Polls
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Would you recommend this provider to others?
If I Had To
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Some
How would you rate your experience with this provider?
OK
Does the provider's staff try to accomodate your schedule when booking appointments
Not really
by Anonymous xxx.xxx.38.10
May 11, 2014
Were the kennels and holding areas clean?
Yes, they were spotless
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
by Anonymous xxx.xxx.100.242
November 14, 2013
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