Good Shepherd Villa

Good Shepherd Villa
Good Shepherd Villa 5848 East University Drive Ofc Mesa, AZ 85205
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Under staffed, did not answer call light for 15 min, family member already to bathroom and back in bed before they came into room. Heard call lights going off for 10-15 minutes all throughout night. Do NOT leave your family member alone in this facility. Not responsive to family requests. Nurses give meds and take vitals then disappear.
by mundhendrix xxx.xxx.168.26
March 12, 2013
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.209.13
December 11, 2012
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider give unbiased advice?
Yes
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.1.224
November 22, 2012
I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything.
by CaSandra Smith
February 11, 2012
Did you leave the office feeling satisfied with your visit?
Yes
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider have helpful information available online?
Yes
Was this provider's staff friendly?
Yes
by Anonymous
July 02, 2011
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