Mary Ayers, Director of Marketing

Mary Ayers, Director of Marketing
Presbyterian Homes Of Louisville 2116 Buechel Bank Road Ofc Louisville, KY 40218
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Consumer Feedback

(4 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
2.5 star average for Recommended
Did this senior care facility prominently display their credentials or business license?
Yes
Was this senior care facility's staff friendly?
They were decent
Does the staff at this senior care facility always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Was this senior care facility clean?
It was satisfactory
Would you recommend this provider to someone who asks for a referral?
Probably not
by Anonymous xxx.xxx.98.2
April 30, 2017
Was this provider's staff friendly?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider use current and safe equipment?
Yes
by Anonymous xxx.xxx.65.146
November 03, 2013
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider have helpful information available online?
Yes
by Anonymous xxx.xxx.61.87
October 08, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.212.150
July 05, 2012
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