Sallie Pinkney, Owner

Sallie Pinkney, Owner
Baswa Hair Cultivating Studio 92 Weston Street STE 15 Hartford, CT 06120
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Requiring a deposit for an appointment from a regular, repeat client is inconvenient and annoying.
by Janet xxx.xxx.61.178
August 12, 2021
Best ever, Very creative with styles.
by marylyn xxx.xxx.218.170
September 17, 2016
Sally
Did my hair for my 50th birthday after she did my hair and I continue to go to her my hair and my scalp became healthy my hair never looked better I haven't been to see her in 5 years but I am making an appointment as we speak because nobody could do for my hair like Sally and BASWA did. If you want to look great and have a healthy scalp to let BASWA DO their magic!!!!!
Jackie C
Norwich, Ct
by Jacqueline Caron xxx.xxx.106.45
April 19, 2016
Were you able to get all of your questions answered while you were at this salon?
Every question I had was answered thoroughly
Did this provider listen to your input and concerns?
Absolutely
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider show attention to detail?
Absolutely
Did your beautician rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.173.219
October 30, 2014
Did the waiting room smell clean?
Mostly
Does this provider have a good professional reputation within your community?
Somewhat
Did your hair stylist make sure he/she didn't spray water in your face?
The stylist didn't get that much water on me, but I wasn't completely dry either.
Did this provider thoroughly explain the risks and benefits of your treatment?
No
Is this business handicap-accessible?
Somewhat
by Anonymous xxx.xxx.118.216
August 05, 2014
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did this provider seem irritated to be working with you?
No, they were polite
Did this stylist ever take personal phone calls during your beauty treatment?
No, they've never taken personal calls with me
Were you able to get all of your questions answered while you were at this salon?
Yes
by Anonymous xxx.xxx.7.2
November 13, 2013
Would you recommend this salon to others?
Absolutely Not
Was the waiting area spacious?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Were you able to relax during your appointment?
Not really, I was a little uneasy
by Anonymous xxx.xxx.144.216
January 30, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider have an entertaining selection of waiting area magazines?
Absolutely! They were very entertaining!
by Franklin xxx.xxx.106.56
January 04, 2013
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider answer all your questions?
Every question I had was answered thoroughly
Are you going to visit this provider again?
Without a doubt!
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.225.130
December 07, 2011
Are you going to visit this provider again?
Without a doubt!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did you leave the office feeling satisfied with your visit?
Completely!
Would you recommend this provider to others?
I Already Have
Did this provider answer all your questions?
Yes
by Dorothy Jackson xxx.xxx.238.7
October 13, 2011
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