Saint Paul Health Care & Assisted Living Center

Saint Paul Health Care & Assisted Living Center
Saint Paul Health Care & Assisted Living Center 1667 St Paul St Denver, CO 80206
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Consumer Feedback

(14 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Unfortunately, my father entered the hospital two days before he was to move into St. Paul Health Center and has now passed away, but I wanted to write them an amazing review for their admissions policies and for admissions counselors Brooke and Robin.

I needed a VA placement for my father quickly and was being turned down by all of the facilities on the VA's contract list. I was being told that his medications cost more than the VA contract would cover, and that I couldn't pay the difference or bring the meds in myself. When I contacted St. Paul, I told them of my difficulties and the reasons. They said that they were more interested in caring for people than in the cost of meds, and they agreed to take my father. They were wonderful in facilitating his paperwork in only a few days, and were extremely caring during his subsequent hospitalization and death, even though he was never able to enter their facility. Brooke actually came to the hospital to check on us and they called to offer condolences.

I was extremely impressed with their compassion, professionalism and caring. There aren't many facilities that put patient care over their bottom line, and St. Paul is one of them!
by Jane H. xxx.xxx.31.126
November 19, 2015
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Does this provider take that extra step to make you feel special?
No
by Anonymous xxx.xxx.26.88
April 16, 2014
Were you able to relax during your appointment?
Yes
by Anonymous xxx.xxx.178.89
September 09, 2013
Does this provider use current and safe equipment?
Fairly current
Did this provider's staff seem to respect him/her?
Kind of, but not very much
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Was this provider late to your appointments?
No, they were on time
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.35.81
May 14, 2013
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by Anonymous xxx.xxx.225.17
February 11, 2013
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.220.67
August 15, 2012
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider rush your appointment?
Not too much, but somewhat
by Anonymous
January 26, 2012
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
December 15, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider promise services he/she couldn't provide?
A few, but not too many
Did this provider listen to your input and concerns?
Yes
Does this provider use current and safe equipment?
Yes
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
by Anonymous
October 18, 2011
If you're looking for a dependable and trustworthy nursing home, look no further. I would recommend them to anyone I know. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They are always prepared for my appointment and remember everything about me.
by sarah
October 17, 2011
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